BACKGROUND
One of the most challenging issues facing organizations is to place a value on the benefits in training and development, human resources, performance improvement, change, quality, and technology. The ROI methodology, developed by Dr. Jack J. Phillips, has proven to be an accurate, credible and feasible approach to addressing the accountability issues for all types of organizations. The methodology has been accepted and used in over 40 countries and is the leading approach to ROI accountability.

PROGRAMME OBJECTIVES
1. Align programs to target business needs
2. Earn the respect of senior management/administrators
3. Justify and defend budgets
4. Identify inefficient programs that need to be redesigned or eliminated
5. Identify successful programs that can be implemented in other areas
6. Increase the ROI of Learning & Development.
7. Engage business stakeholders in your training process.

WHO SHOULD ATTEND
This workshop is ideal for everyone that manages a training function. Or for anyone interested in measuring the impact of learning and change interventions. The workshop teaches the necessary skills of research and measurement required to conduct impact studies.

PROGRAMME OUTLINE
The ROI Foundations Certificate is a 2 day workshop that provides an excellent grounding in all aspects of the Phillips ROI methodology™.
 Understand the 5 levels of evaluation and their chain of impact in the evaluation process
 Implement appropriate data collection techniques for each level
 Analyse the results of the data collected & calculate the ROI
 Isolate the impact of training
 Examine a range of ROI case studies
 Workshop the participant’s individual programmes and issues.

PROGRAMME MATERIALS
A comprehensive set of notes and toolkit is provided containing case studies, exercises and models. A copy of one of the latest Dr Jack Phillip’s Return on Investment books is included.
Mentoring and coaching packages are also available from the Impact Measurement Centre.